الضوابط الرقابية على عمليات أجهزة الصرف الآلي ونقاط البيع والإجراءات المتعلقة بها

Circular to All Banks

Operating in The Kingdom

Greetings,

Reference our previous circulars No. BC/588 dated 24-9-1415, No. BC/353 dated 10-7-1415 and No. BC 214 dated 1-8-1414, regarding internal controls presently applied on ATMs and POSs and the procedures and problems connected therewith; and

In view of the increase of complaints by some people who insist that they are not receiving the money they ask for from ATM; and

In view of the importance of this matter in enhancing public confidence in the banking sector in general and the ATM and POS services in particular,

SAMA would

operation receipt, the journal tape and the daily inventory minutes in one week at the latest in order to settle these claims the soonest possible.

6. In addition to the daily inventory made by those in charge of ATMs, the internal auditors of the bank must conduct monthly surprise inventory of ATMs and keep a record which can be referred to, if needed.

7. The bank must periodically test and maintain ATMs and POSs to avoid reverse operations and any other technical problems which increase client and bank claims, in view of the negative effects on the services of ATMs and POSs.

8. The

SAMA ATM Balancing Sheet

1

التاريخ

2

رقم آلة الصرف

3

ATM Location

نموذج تسوية آلة الصرف الآلي

موقع الآلة

قويدج تسوية آلة الصرف الآلي

4

رصيد النقدية الابتدائي

النقود المضافة

فئة ١٠٠ ريال

فئة ٥٠٠ ريال

إجمالي النقود المضافة

النقود المنصرفة

فئة ١٠٠ ريال

فئة ٥٠٠ ريال

إجمالي النقود المنصرفة

النقود المتوقعة في الآلة

الجمالي النقود المنصرفة

10

Cash Expected In ATM

=

ي

SR.

11

Cash Inspect

النقود المجردة في الصناديق

Cash In Cassettes

Total 100 SR

12

100 رطل

Total 500 SR

13

النقود المجردة في صندوق التحويل

Total 100 SR

14

100 رطل

Total 500 SR

15

Total Cash